Remote support

Do you need assistance on site?

By means of remote access and in collaboration with you fast solutions can be found. While you are watching, the Cyfex service technician examines a problem or shows you the steps to go through to reach a particular aim. Please contact us to fix a date and time. 

Please download the Cyfex remote support software here and start the program on your computer.

On the agreed date and time the following steps will take place: Start the Cyfex remote support session and share via e-mail your ID, your password and your telephone number for personal contact.

One of our technicians will log in and investigate the matter. Once Cyfex has finished dealing with your support issue, you can close the connection.